Privacy Policy

We gather Personal Information including, but not limited to:

• Your name
• Job title
• Email address
• Phone number
• Organisation details
• Details of your interactions with our software and website
• Volunteer details

2.1 How We Collect Information

This information is collected:

• Directly from you, when you provide it to us during registration, while using our services, or when purchasing our products
• From third parties, when you have authorised this, or when the information is publicly available
• Through your use of our service, including data such as IP addresses, location information, browser information, and any other actions you take while using our service

We process your Personal Information to:

• Verify your identity
• Provide our services
• Respond to your communications
• Bill you and collect money owed to us
• Enforce compliance with our Terms
• Improve and analyse usage of our services
• Tailor content or advertisements to your interests

3.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

• To fulfill our contractual obligations to you
• To comply with legal requirements
• For our legitimate business interests
• With your consent, where applicable

We may disclose your Personal Information:

• For anonymised statistical purposes
• To regulatory authorities or law enforcement agencies as required
• To any other person or entity authorised by you
• To our service providers who help us operate our business (see our Sub-processors list)

We may transfer your Personal Information to parties located in various countries. We endeavour to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

5.1 Data Transfer Safeguards

When transferring data internationally, we implement appropriate safeguards such as:

• Standard contractual clauses
• Data processing agreements
• Regular security assessments

For details on how we handle data processing, see our Data Processing Agreement.

Your Personal Information's security is our priority. We ensure:

• Data transmission is always secure over HTTPS
• Passwords are encrypted using industry-standard hashing algorithms
• Our database and software are regularly checked for potential security issues
• Access to your data is strictly limited to authorised personnel
• Ongoing security awareness for our team

Under applicable data protection laws, including the New Zealand Privacy Act 2020 and the EU General Data Protection Regulation (GDPR), you have the right to:

• Access your Personal Information
• Rectification — request correction of inaccurate Personal Information
• Erasure — request deletion of your Personal Information (subject to any legal obligations we may have to retain it)
• Restrict processing — request that we limit how we use your data
• Data portability — receive your data in a structured, commonly used format
• Object — object to processing of your data, including for direct marketing purposes
• Withdraw consent — where processing is based on consent, withdraw it at any time

You also have the right not to be subject to decisions based solely on automated processing that significantly affect you.

To exercise these rights, please contact our Privacy Officer at privacy@purposetech.io.

7.1 Response Timeframe

We will respond to your request within one month. If your request is complex or we receive a high volume of requests, we may extend this by a further two months, but we will notify you within the first month if this is the case.

7.2 Right to Complain

If you are not satisfied with how we handle your Personal Information, you have the right to lodge a complaint with a supervisory authority. In New Zealand, this is the Office of the Privacy Commissioner. If you are in the EU, you may contact your local data protection authority.

We may use automated technology to collect and store certain information about your visit, including:

• Your IP address
• Operating system
• Browser type
• Search engine
• Visit time
• Pages visited
• User preferences and settings
• Device information

We use this information to customise your experience, analyse website usage, and improve our services.

8.1 Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

We ensure your Personal Information is protected against loss, unauthorised access, use, modification, disclosure, and other misuse. This protection extends to Personal Information held or processed on our behalf, such as in a cloud environment.

9.1 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.

Our website may contain links to third-party websites. We are not responsible for their content or their privacy practices. We recommend reviewing the privacy statements of any third-party websites you visit that might be used by or linked to our platform.

By providing us with your email address, you consent to receive commercial electronic messages from us. You can opt out of receiving these messages at any time by clicking the "unsubscribe" link in any message or by contacting us directly.

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact our Privacy Officer at: