Safety and Wellbeing Policy

PurposeTech provides technology software to charities, non-profits, and other organisations ("our customers") to help them manage their volunteer programmes. It is important to understand the distinction between our role and that of the organisations using our platform:

• Our customers are responsible for recruiting, training, and managing their own volunteers, including implementing their own safety policies, codes of conduct, and incident response procedures.
• PurposeTech provides the technology platform and is committed to ensuring that platform is safe, secure, and supports best practice in volunteer management.

While our customers maintain primary responsibility for volunteer safety within their programmes, we are available to provide support and assistance where needed, and will work collaboratively with organisations to address any safety concerns that arise.

We acknowledge that volunteers play a vital role in the organisations that use our platform. Our customers are responsible for ensuring their volunteers:

• Receive appropriate training on safety protocols
• Are subject to relevant background checks where required by law
• Adhere to the organisation's Code of Conduct
• Have access to support and guidance from the organisation's team

We support our customers in these efforts by providing tools within our platform to facilitate volunteer communication, documentation, and coordination.

4.1 Immediate Safety Concerns

If there is any issue or concern around the immediate safety of a young person or any volunteer, please contact the appropriate emergency authorities immediately:

4.2 Reporting to the Organisation

For non-emergency safety concerns, volunteers should first contact the organisation they are volunteering with directly. Each organisation using our platform maintains their own safety and incident reporting procedures.

The organisation coordinator or event manager is your primary point of contact for any concerns that arise during volunteering activities.

4.3 Contacting PurposeTech

If you are unable to reach the organisation, or if your concern relates specifically to the PurposeTech platform, or if you feel your concern has not been adequately addressed by the organisation, you can contact us directly:

• Email our team at support@purposetech.io
• Provide all relevant details including date, time, location, and persons involved

We will work with the relevant organisation to ensure all concerns are appropriately addressed.

Our platform incorporates the following safety features:

• Strong data encryption and security protocols
• User verification processes
• Content moderation systems
• Regular security audits and updates
• User privacy controls
• Clear guidelines for appropriate conduct

5.1 Accessibility and Usability

We recognise that our platform is used by volunteers of all ages and technical abilities, including older adults who may be less familiar with digital technology. We are committed to:

• Designing intuitive interfaces that are easy to navigate
• Continuously improving user experience based on feedback
• Providing clear instructions and helpful guidance within the platform
• Balancing ease of use with appropriate security measures
• Ensuring authentication and verification processes are as straightforward as possible while maintaining robust protection

We are committed to protecting user data in accordance with the Privacy Act 2020. Our approach includes:

• Strict data access controls
• Secure data storage practices
• Regular security assessments
• Staff training on data protection
• Transparency about data collection and use

For more details, please see our Privacy Policy.

This Safety Policy is reviewed every 12 months to ensure it remains effective and up-to-date with current legislation and best practices.

For safety-related queries or concerns: